Last updated: October 7, 2026
Write to support@calcalou.com — that is a real inbox, read by the developer. We reply within two business days.
To get a faster answer, tell us:
Subscriptions are managed by the store, not by us.
Cancel at least 24 hours before the renewal date. A free trial turns into a paid subscription unless you cancel at least 24 hours before it ends.
Open the paywall and tap Restore Purchases, making sure you are signed in with the Apple ID or Google account you bought with. If it still does not appear, email us the store receipt and we will sort it out.
Refunds are handled by the store. For the App Store, use reportaproblem.apple.com. For Google Play, use the Play Store refund form.
In the app: Profile → Delete Account. It removes your entries, settings and progress from our database and from the device.
Prefer email? Write to support@calcalou.com from the address on the account and we will delete it within 30 days.
A Premium subscription removes banner ads. If you are in the EEA or the UK you can also change how ads are personalised at Profile → Ad Privacy Options; on iOS, tracking is controlled in Settings → Privacy & Security → Tracking.
It is an estimate, not a measurement. Calcalou tells you how confident it is, and you can edit every number before saving. Calcalou is not a medical device and does not give medical or dietary advice — talk to a professional about anything health-related.
Bugs, feature ideas and complaints are all welcome at support@calcalou.com.